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Launch document 07

Copyright & IP Policy

We review copyright complaints, can disable disputed material, and maintain a repeat-infringer policy. This voluntary process is not a representation that the service qualifies for a statutory safe harbor.

Effective August 23, 2026

1. Copyright complaints contact

Send copyright complaints to aidengrails@gmail.com. This is a monitored operational inbox, not a registered U.S. Copyright Office agent designation.

2. What to include

Give us enough information to identify and evaluate the complaint:

  1. your name, contact information, and authority to act for the rights holder;
  2. identification of the copyrighted work or works;
  3. the precise region coordinates or URL of the material at issue;
  4. why you believe the use is unauthorized, including relevant ownership or licensing evidence;
  5. a good-faith statement that the information is accurate; and
  6. your physical or electronic signature.

Incomplete or ambiguous complaints may delay review while we request clarification.

3. Our response

We may preserve evidence, temporarily disable identified material, notify the account holder, request clarification, or decline a complaint that does not identify the protected work or material at issue. We aim to review credible complaints promptly and may share the complaint with the affected user, advisers, insurers, service providers, or authorities where appropriate and lawful.

4. Uploader response and appeal

An affected uploader may reply with the removed material’s prior location, an explanation and evidence supporting authorization, ownership, license, fair use, public-domain status, or mistaken identification, and reliable contact information. We may keep material disabled while the parties resolve the dispute and may require a court order or other reliable resolution before restoration. No fixed statutory restoration period is promised by this policy.

5. Repeat infringers

We may terminate or restrict accounts that repeatedly infringe or repeatedly receive credible complaints, considering the evidence, outcome of prior disputes, user history, court findings, and attempted evasion. We may also block repeat uploads of previously removed material.

6. No DMCA safe-harbor claim

The operator has elected not to register a designated DMCA agent with the U.S. Copyright Office and does not claim eligibility for the service-provider safe harbors in 17 U.S.C. § 512. This policy is a voluntary complaint-handling process; it is not a statutory notice-and-counter-notice procedure and does not waive any party’s rights, remedies, defenses, or obligations.

7. Misrepresentation and evidence

Do not knowingly submit false or misleading claims. We may retain and disclose complaints, responses, account records, and content as needed to investigate, enforce policy, comply with legal process, or establish, exercise, or defend legal rights.

8. Trademark, privacy, and other complaints

For trademark, impersonation, privacy, publicity, defamation, patent, or other claims, contact Support with the right asserted, the precise region or URL, your authority, and enough detail to evaluate the concern. Do not submit sensitive information unless requested through a secure channel.

9. No legal advice

This policy describes an operational process and is not legal advice. If you are unsure whether material infringes or an exception applies, consult qualified counsel before submitting a complaint or response.